Refund Policy
Thank you for choosing Dholkar Matrimonial. We strive to provide quality matrimonial and matchmaking services to all our users. Please read our Refund Policy carefully before purchasing any membership or paid services.
Membership and Service Fees
All payments made for memberships, premium plans, profile promotions, or any other paid services on Dholkar Matrimonial are subject to this Refund Policy.
No Refund Policy
Fees once paid are generally non-refundable.
Dholkar Matrimonial does not guarantee marriage, partner selection, or successful matchmaking outcomes.
Refunds will not be provided for dissatisfaction related to matchmaking results, user responses, or personal preferences.
Exceptions
Refund requests may only be considered under the following situations:
Duplicate payment made by mistake
Technical error resulting in multiple charges
Payment deducted but service not activated
Any approved refund request will be processed after proper verification by our support team.
Refund Request Process
To request a refund, users must contact our support team within 7 days of the payment date with the following details:
Registered name
Registered mobile number or email ID
Payment transaction ID or proof of payment
Reason for refund request
Refund requests can be sent to:
Email: support@dholkarmatrimonial.com
Contact Number: +91-8445259590
Refund Processing Time
If a refund is approved, the amount will be processed through the original payment method within 7–14 working days, depending on banking and payment gateway procedures.
Account Suspension or Violation
No refund will be provided if an account is suspended, blocked, or terminated due to violation of our Terms and Conditions or misuse of the platform.
Modification of Refund Policy
Dholkar Matrimonial reserves the right to modify or update this Refund Policy at any time without prior notice.
Contact Information
Dholkar Matrimonial
39, Ground Floor
Meenakshi Tower Complex
Belanganj, Agra – 282004
Uttar Pradesh, India
Owner Name- KAMINI DEVI
Contact Number: +91-8445259590
Email: support@dholkarmatrimonial.com
Dholkar Matrimonial is a trusted matchmaking and matrimony service dedicated to helping individuals and families find the perfect life partner. With a modern and user-friendly approach, Dholkar Matrimonial connects genuine brides and grooms through secure and reliable matrimonial services. Our mission is to build meaningful relationships and make the journey of finding a soulmate simple, safe, and successful.
